I am a returning member. How do I login to my account?
Click on the button Current Residents: Manage Account. Your login is your email address but you have the ability to retrieve your login and password on this screen.
I am new to the neighborhood or Member Splash. What should I do first?
Welcome! First start by filling out an application by going to New Resident: Application to Join. Fill out the required information and we will be in touch shortly with next steps once your information has been verified.
What information is required on my account?
Each account requires:
- Emergency Contact Information
- Current Year Pool Waiver and Pool Rules Waiver to be completed before the season
- Photo for all adults on the account
Can I purchase guest passes? If so, how do I do that?
Yes, you can purchase guest passes via masseyhoa.com only (no guest pass purchases at the Front Desk). To do so:
- Log into your account
- Click on Community Info
- Click on Homeowner Passes
- Select Guest Passes
- Click Purchase Now
What is the guest pass policy?
Each account is given 4 guest passes daily.
A limit of 6 guests per day is enforced.
Guest passes are not available for sale at check-in. See Can I purchase guest passes above.